How Do I Fix DNS Error 80710102 on my PS3?

It is a known fact that PlayStation 3 is one of the best-selling consoles of all time. Despite having sold over 84 million units worldwide, it remains Sony’s least sold console to date. However, its successor, PlayStation 4, sold more units on its release day than any other console ever released. If you are an avid gamer, be it an amateur or an expert gamer, you must have encountered a few errors. I mean, you would be lying if you say you didn’t! You might be playing your favorite game, and everything will be going well and BOOM! An error pops up saying ‘An error has occurred during connection with the server. This is a DNS error 80710102 ’. And that would seriously frustrate any gamer!

But what is a DNS Error?

DNS, or Domain Service Name, was a service implemented to convert the web domain name to an IP address or the other way round. For example, if you type in any site’s name on your search engine without a DNS, the search engine wouldn’t work as the servers would not be able to understand where to take you. 

dns error
DNS Error

But what could possibly go wrong with it when it all seems so easy? Well, most probably, it is because the router isn’t granting your PS3 access to connectivity by denying the IP address request. Although, one should always keep in mind that this happens in wireless connections, and not wired connections. This is because the wired router automatically configures the settings.

If you are a user of the PS3 console for gaming, you’ll see that DNS Error 80710102 occurs pretty frequently. As discussed above, an error occurs due to issues in the connection between your console and the router. But, do not worry! Here are four ways in which you can get rid of this DNS error without any hassle! Do as it is said in the solutions to alleviate your PlayStation off the DNS Error 80710102 in a matter of minutes!

Method 1: Try Disabling the Universal Plug & Play Setting

Go through the directions mentioned below to turn off plug-n-play

  • First and foremost, open up the web browser of your preference. Then, produce your router’s IP address into the URL bar. The predominantly used default IP for most servers is 192.168.11. Make sure you have entered the right digits at the right place.
  • Now, you will view a user login box on your web browser. Here, you need to produce the accurate user ID and passcode for your router.



  • After gaining access to your router’s user interface, you need to look up ‘password’ on your web browser. Click on it and then try finding UPnP below the router’s password settings.
  • Now, disable UPnP in the box and remember to save the settings without fail.
    disable Upnp
    Disable UPnP
  • At last, cancel the console and restart your PlayStation 3.

This should have solved the connection problem. If it does not, then move on to the next method.

Method 2: Reset your router

Go through the directions mentioned to reset your router:

  • The first step is to track down a tiny hole at the rear of your router(which is the reset button).
    resetting the router
    Resetting the router
  • After you do so, find a slender tool that will go through that hole. The tool can be a safety pin, but be careful while handling it. 
  • Then, jab the tool into the hole and hold for not more than thirty seconds. 

Then, your router will power off for some moments and will power on by itself. Now, your router has been reset. This is a very simple method to fix the error as it might mend any underlying issue of the router. 

Method 3: Manually Configure the Default DNS Address

The DNS given below has been confirmed to rectify the DNS Error 80710102 Error many times. Read and perform the steps as discussed to make the error go away!

  • Open the settings of your PlayStation.
  • Now, select the setting given at the end Network Settings.
  • Next, select the Internet Connection subheading and press ’OK.’
  • After doing that, select the Custom mode of setting.
  • Now, you are required to select between the modes in which your PS3 is connected to the router. Wired if it is connected with the help of cables, or wireless if it’s connected over LAN.
  • If you choose wired, then configure the connection as normal unless you reach the IP settings. Else, set it to ‘Auto-Detect.’
  • Now, alter the settings as instructed below:


  • First of all, set the IP Address as Automatic
    set ip address as automatic
    Set IP address as automatic
  • Then, under DHCP Hostname, choose Do Not Set
    choose do not set under dhcp
    Choose do not set under DHCP Hostname
  • Now, opt for Manual under the DNS Settings
    set manual under dns
    Set Manual under DNS Settings
  • Now, produce the numbers given below:
    • Primary DNS:
    • Secondary DNS:
      change primary and secondary dns as given
      Change primary and secondary DNS as given
  • Now, set MTU to Automatic
    set mtu to automatic
    Set MTU to automatic
  • Select Do Not Use under Proxy Server
    select do not use under proxy server
    Select Do Not Use under Proxy Server
  • In the end, Enable the UPnP and verify the connection to see if the problem persists. 

Method 4: Try Changing the Mode of Connection

As a last resort, connect the PS3 differently. It is generally a popular belief that connecting the PlayStation over LAN is not very helpful. And that the PlayStation frequently gets disconnected from the Wi-Fi. Interestingly, some gamers have claimed the opposite happens for them.

This is because there might be a loose connection between the PlayStation 3 and the router. Hence, it is better to thoroughly check the cables between them and make sure that they are properly connected. Once you do that, power up your PlayStation once again to check if it still shows DNS Error 80710102.

Conclusion to the DNS Error 80710102:

All of these methods are more than enough to make the DNS Error 80710102 disappear. All of these methods are tailored to make you easily and efficiently understand the solutions. Read all the steps carefully from top to bottom before implementing any of these solutions. Happy Gaming!


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